Credit Controller

Overview

In this role, you will manage receivables for the Telematics business, driving cash collection and reducing arrears. You will own the UK & Ireland Accounts Receivable ledgers and collaborate with cross-functional teams to improve the customer journey and cash performance. You’ll identify risks to arrears, propose policy or process changes, and prioritise work to meet targets. This position offers the chance to shape credit practices in a fast-growing global group. Join a collaborative environment focused on continuous improvement and financial integrity.

Pay / Benefits

• friendly culture
• agile and innovative environment
• commitment to inclusivity
• Mental Health First Aiders
• Disability Confident Employer (Level 2)
• Race at Work Charter signatory

Responsibilities

• Deliver cash collection and arrears management to meet financial targets
• Own the Accounts Receivable ledgers within the Telematics UK & Ireland team
• Identify risks impacting arrears and propose policy/process improvements to enhance the customer journey
• Set priorities, manage workload, and deliver against targets
• Build strong relationships with stakeholders to support customer retention and financial targets
• Respond to customer queries to improve DSO and ledger ageing
• Conduct regular ledger reviews with operations and sales to ensure compliance with credit policy

Key requirements

• Experience in achieving challenging targets and driving personal performance
• Outstanding communication skills at all levels
• Customer-focused approach to credit collections with a focus on retention
• Highly presentable with strong organisational and motivational skills
• Positive, proactive attitude with willingness to roll up sleeves
• Ability to stay calm under pressure and meet tight deadlines
• Ability to challenge the status quo and drive continuous improvement in ledger ageing
• communication
• customer focus
• calm under pressure
• proactive attitude
• collaboration
• resilience

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