Digital Content Manager

WebMD · London, England ·

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Overview

As Digital Content Manager at WebMD/Medscape Medical Affairs, you will oversee day-to-day content production from manuscript to final HTML, ensuring accuracy, quality, and regulatory compliance. You will apply client style guidelines and FDA/ABPI/EMA standards, while leveraging AI to improve efficiency. You work cross-functionally to deliver high-quality medical content that aligns with business goals. This role offers impact by shaping medical content at scale and supporting complex editorial workflows.

Responsibilities

  • Review, edit, copyedit, and proofread web materials (banners, emails, pages, modules, rich media) for accuracy, consistency, and best practices
  • Ensure content complies with medical, legal, and regulatory standards and product specifications
  • Verify content aligns with editorial guidelines and client requirements
  • Compile project information for client reviews and maintain deadlines under pressure
  • Collaborate across departments to ensure timely, accurate project execution
  • Prioritize tasks and manage workload independently while maintaining quality
  • Embrace AI and emerging technologies to improve operational efficiency

Key requirements

  • Minimum 3 years editorial experience in medical communications, pharma, or medical affairs
  • Proficiency in AMA style; strong medical terminology knowledge
  • Excellent written and verbal communication; strong problem-solving
  • Experience with electronic editing tools (Adobe Acrobat, Microsoft Office, Google Workspace) desired
  • Bachelor’s degree in English, Journalism, Communications, or health-related field preferred
  • English fluency; knowledge of FDA/ABPI/EMA regulations preferred
  • strong attention to detail
  • effective collaboration across teams
  • time management and prioritization
  • Adobe Acrobat
  • Microsoft Office Suite
  • Google Workspace
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