Integrated Support Service Worker

Victim Support · Stafford, England ·

Full-time
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We have an exciting opportunity for an Integrated Support Service Worker who will be working for New Era Domestic abuse service, between our behaviour change and victim service. The post is 37.5 hours a week. Do you want to make a difference every day?

Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent.

Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes.

Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role This role is based in Stafford but will operate across Staffordshire and Stoke-on-Trent.

Travel is expected; as is providing victim support in person, usually at VS offices or at community venues. As an ISS you will be: the link worker between the behaviour change service and the victim service; ensuring risk information is shared appropriately and used to inform internal and external actions; communicating between the two services; exchanging referrals and information; contacting victims and liaising with them delivering support to all-risk level victims during programme interventio...

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