IT Support Analyst - Fully Remote

p strong IT Support Analyst – Fully Remote /strong /p p 🏠 strong Location: /strong Fully Remote – UK Based /p p 💷 strong Salary: /strong £28,000–£36,000, depending on experience /p p 📅 strong Hours: /strong Monday–Friday /p p br /p p The Opportunity /p p br /p p FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. /p p br /p p This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. /p p br /p p Key Responsibilities /p p

• Provide first-line technical support to users by telephone, email and remote-access tools /p p
• Log, manage and update support tickets accurately /p p
• Set up user accounts, devices and system access /p p
• Support Microsoft 365 applications and Windows environments /p p
• Escalate more complex technical problems when required /p p
• Maintain clear records of incidents, solutions and system updates /p p
• Deliver a professional and helpful service to users /p p br /p p Skills Experience /p p
• Good knowledge of Microsoft 365 and Windows operating systems /p p
• Confident troubleshooting common hardware and software issues /p p
• Strong communication and problem-solving skills /p p
• Ability to explain technical information clearly /p p
• Organised approach with good attention to detail /p p
• Comfortable managing multiple support requests /p p
• Able to work independently in a fully remote environment /p p br /p p What’s on Offer /p p
• Salary of £28,000–£36,000, depending on experience /p p
• Fully remote working /p p
• Consistent Monday–Friday hours /p p
• Supportive and collaborative technical team /p p
• Ongoing training and professional development /p p

Opportunity to progress within a growing organisation /p p br /p p strong The closing date for applications is 14/09/2026. Applications will only be reviewed once the closing date has passed. /strong /p

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