Medical Secretary

Flexzo ·

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  • Job Description
  • Medical Secretary
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  • Location: Remote / Birmingham Clinics /n Contract Type: Flexible /n Salary: Competitive /n Hours: To Be Confirmed /n Start Date: As soon as possible
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About the Role

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We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.

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This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings.

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Key Responsibilities

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  • Provide comprehensive secretarial and administrative support to consultants and clinical teams
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  • Manage clinic lists, appointments, referrals, and patient correspondence
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  • Type and process clinic letters, reports, and clinical documentation
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  • Handle incoming calls, emails, and patient queries professionally and efficiently
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  • Maintain accurate patient records and update clinical systems as required
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  • Support coordination of remote and face-to-face outpatient clinics
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  • Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways
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  • Ensure confidentiality and compliance with NHS information governance standards
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What We’re Looking For

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  • Previous experience working as a Medical Secretary or Administrator within healthcare
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  • Excellent organisational and communication skills
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  • Strong IT skills including Microsoft Office and clinical systems
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  • Ability to manage workload effectively in a busy environment
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  • Professional and patient-focused approach
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  • Strong attention to detail and accuracy
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Desirable

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  • Previous NHS or private healthcare experience
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  • Experience supporting outpatient clinics
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  • Familiarity with medical terminology and clinical correspondence
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  • Experience using systems such as SystmOne, EMIS, or similar
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  • What’s on Offer
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  • Competitive salary
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  • Flexible working arrangements
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  • Opportunity to support a range of specialist outpatient services
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  • Supportive and collaborative working environment
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  • Potential for ongoing and long-term work
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