Operational Resilience Manager

Operational Resilience Lead (Technology Resilience) Location: Gerrards Cross Office - 2/3 days per week Salary: £75-80k + Benefits Type: Permanent No Sponsorship Available Purpose The Operational Resilience Lead is responsible for driving the delivery of the framework, promoting and embedding resilience and continuity best practices across the organisation.

The role is accountable for identifying critical business functions, including those involving their products and services, and ensuring they can continue to operate during a disruption. Working closely with the Crisis Management team, the role develops plans to recover from disruptions and return to normal operations as quickly as possible.

Key Responsibilities

Resilience and Continuity Own the implementation of the Technology Resilience framework across critical systems, business processes, and technology. Evaluate and assess current resilience status, categorise services based on business criticality, and develop a roadmap to reduce risks, increase uptime, and prevent avoidable outages.

Work collaboratively with product, engineering, and IT teams, ensuring appropriate resilience is designed into their products and services. Provide subject matter expertise on continuity and resilience considerations for supplier onboarding processes, ensuring appropriate risk management throughout the supply chain. Work with product owners and critical process ow...

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