Operations Support Administrator

Operations Support Administrator Location: Corby Position Type: Temporary – Ongoing / Subject to Client Requirements Pay Rate: £14.30 per hour Working Hours: Core hours: 09:00 – 17:00 Any 5 days out of 7, typically Monday to Friday.

Flexibility may be required depending on operational needs. Job Description Quest Employment is currently recruiting for an Operations Support Administrator to join our client's busy logistics and distribution operation based in Corby.

This is an excellent opportunity for an organised and customer-focused individual with strong administrative and communication skills to join an established operational team. The successful candidate will act as a central point of contact for customers and hauliers, supporting the booking process, monitoring operational activities and ensuring that all procedures are followed correctly.

Working closely with the Contract and Haulier Coordinator, you will help maintain smooth day-to-day operations while ensuring customers receive accurate and timely updates. Key Responsibilities Preparing and sending customer reports at scheduled intervals throughout the day.

Acting as a central point of contact for customers and hauliers. Working closely with customers to resolve operational issues in real time. Ensuring all haulier booking procedures and processes are followed correctly. Monitoring the WMS to check compliance with operational procedures.

Providing holiday and sickness cover, alongside general support to Operations Controllers. Updating spreadsheets, reports and internal systems regularly. Responding to customer and haulier queries professionally and efficiently.

Providing a high standard of customer service and administrative support. Identifying potential improvements to processes and working practices. The Ideal Candidate Excellent verbal and written communication skills. Strong organisational and administrative abilities.

Excellent working knowledge of Microsoft Office, particularly Excel, Outlook and Word. Previous experience in an administrative, logistics or customer service role would be advantageous. Confident working independently and as part of a team.

Able to work under pressure and manage competing priorities during busy periods. Flexible approach to working hours and operational requirements. Reliable, motivated and proactive, with a positive can-do attitude. Good attention to detail and willingness to take responsibility. </...

Report this job