Parent Support Advisor

Overview

In this role you will support families to enhance children’s educational access and wellbeing within a forward‑thinking primary school. You will work closely with staff and families to deliver early intervention, coaching parents to support learning and transitions. You will promote positive relationships between home and school and help build programmes that boost attendance and child welfare. This is a community‑focused position where you shape supportive pathways for families and contribute to a positive school climate.

Pay / Benefits

• Golden Tickets (extra 2 hours off per term)
• Physiotherapy and counselling
• Mindfulness support and wellness programmes
• Health screening and nurse support
• GP service and flu jabs
• Stress workshops and financial wellbeing guidance

Responsibilities

• Support families to improve children’s educational access and address barriers
• Deliver early intervention and preventative activities within the school setting
• Provide advice, support and guidance for parents including early help
• Coach parents to support their children positively and enable effective school–family dialogue
• Assist families through transitions and promote positive parenting
• Run parenting classes and contribute to programmes that boost learning and wellbeing
• Collaborate with schools and partners to develop support programmes for children
• Promote attendance, identify causes of absence, and work with families and attendance officers
• Maintain records, evaluate work, and participate in cross‑agency groups
• Support the school’s positive mental health initiatives
• Uphold safeguarding and school policies in everyday practice

Key requirements

• NVQ Level 3 or equivalent in a related discipline
• Experience with children and families delivering support in communities
• Experience in a mental health role with children, school‑based preferred
• Strong communication skills and ICT literacy
• Commitment to multi‑agency working
• Good listening skills and understanding of family problems
• Ability to handle private information and sensitive issues
• Calm, confident approach in challenging situations
• Ability to work with pupils, parents, teachers and other professionals
• Ability to manage workloads and maintain records
• Understanding of education law and safeguarding standards
• Willingness to undergo training and network with peers
• excellent communication
• good listening
• non-judgemental attitude
• ICT literacy
• record keeping
• multi‑agency collaboration

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