Recycling Administrator
Rated Traders Ltd · Exeter, England ·
JobDescriptionRecyclingOfficerRecyclingAdministrator WeareseekingmotivatedandpassionateRecyclingOfficers,readytohitthegroundrunning,tojoinourFoodWasteCollectionProject. Thisisauniqueopportunitytoplayakeyroleindeliveringahigh-profile,time-criticalservicethatmustbesuccessfullyimplementedbytheendof2026,withthepotentialtoleadtoapermanentposition.
AsaRecyclingOfficer,youwillbethepublicfaceoftheservice,workingdirectlywithresidentstosupporttherolloutanddriveparticipation. Wearelookingforself-starterswhoareproactive,highlymotivated,andresults-focused,withstronginterpersonalandcustomerserviceskillsandapassionforenvironmentalissuesandbehaviourchange.
Whiletheroleisprimarilyfield-based,thereisasmalloffice-basedelement,includinguseofWord,Excel,andPowerPoint,alongsidegeneralprojectsupport. Thisisanexcitingopportunitytomakeatangibledifferenceinthecommunitywhilecontributingtoamajorenvironmentalinitiative.
KeyaccountabilitiesandkeymeasuresRecyclingOfficerRecyclingAdministrator RoleoutcomesRecyclingOfficerRecyclingAdministrator Customerservicedeliverytoengagewithresidentsandpartners. DealingwithStreetSceneandWasteissues,consultations,problemsolvingandidentifyinganyareaswhichcanbedevelopedintoaproject.(30%) Attendingschools,promotingtheimportanceoflittercollectionsandenvironmentalinitiatives,educatingstudentsonallareas,developingenvironmentalprojectstoenhancethecommunitiesandallowingchildrentotakeownership.(20%) LiaisingwithavarietyofgroupsplanningeventslargeandsmallensuringtimescalesandHealthandSafetyrequirementsaremet.(20%) Responsibleforundertakingenforcementactionincollaborationwithotherenforcementservices.(15%) EnsuringallPCCHealthandSafetystandardsareadheredtoatalltimes.(5%) Overseeingstaffandvolunteersateventsandprojects,preparingriskassessmentsandbeingresponsiblefortheirwellbeingandthesafetyofthegeneralpublicatevents.(10%) RolemeasuresRecyclingOfficerRecyclingAdministrator VoluntarygroupsaddvaluetocorePCCoperationalstandardsandfunctions.
Customerengagementevidencessatisfactionwithserviceanddecreaseincomplaintsreceived. ReductioninincidentsofHealthandSafety. Budgetsaremonitoredtoensurefullyutilisedtooptimisespend. Consultationsfeedbackfromstakeholderswhichensuresaneffectiveandefficientservice.
KeyactivitiesRecyclingOfficerRecyclingAdministrator Toactasleadofficerwithcommunityengagementforstreetsceneandwasteservices.(25%) Actaspointofcontactfortheco-ordinationofservicerequests;actionsarisingfrommeetingsandeventssuchaswardwalkaboutsandcommunitymeetings.(10%) Organiseeventsandmeetingsandensuretheyareresourcedappropriately,asdirectedbythemanager.(10%) Liaisewithalargevarietyofgroupsandexternalpartnersonarangeofissuesrespondingindependentlytoprovideinnovativeandcollaborativesolutionstoenhancetheservicearea.(10%) Responsibleforeducationprojectstoprovidemotivation,raiseawarenessandengagewithchildrenandyoungpeopletohelpthemtomakeacontributiontotheirenvironment.(10%) LiaisingwithCouncillors,communitygroupsandpartnerstodevelopcrosscuttingprojects/initiativesandinventiveconceptstoenhancethecustomerexperience.(5%) Responsibleformakingdailysitevisitstoensurethatstandardsofworkaremaintainedasspecified.(5%) Assistingtheoperationalstaffwhenrequiredtomoveequipment.(5%) Todealwithspecificmanagementandtechnicalproblemsincludingassistinginthemaintenanceofcomputerbasedinventories,records,plansanddrawingsandnotifycontractorsofchangesandvariations.(5%) TohavedirectresponsibilityforsupervisionandallocationofworkforvolunteersduringtheprojectsandassociatedworksensuringthatPCCHealth&Safetyguidelinesareadheredtoatalltimes.(5%) Toensurethatprojectbidbudgetplansuptothevalueof£75kareaccuratelywrittenandmonitored.(5%) TodealwithcustomercomplaintsinlinewithCouncilpolicyandproceduresensuringexcellentcustomercarestandardsaremaintained,andundertakingregularresearchwithotherorganisationstoensuretheserviceiscomplyingwithbestpractice.(5%) Ensurecustomerstandardsareadheredtoatalltimes.
Carryoutotherdutiesappropriatetothegradeofthepost. Essentialqualifications/knowledge 2GCSEGradeA*-C(9-4). Knowledgeofbudgetsandcompilinginformationtosupportbudgetaryreports. Knowledgeofquotingforworkstobeundertaken. KnowledgeintheuseofMicrosoftpackages.
UnderstandingoftheworkundertakenbyStreetScene&WasteServices. WorkingknowledgeofHealth&Safetytoincludecompletingriskassessments Desirablequalifications/knowledgeRecyclingOfficer PoliceandCriminalEvidenceAct(PACE)Training Essentialexperience Provenexperienceinplanning,organisingandproblemsolving.
Considerableexperienceofdealingwiththepublic,communitygroupsandvolunteers. Provenexperienceofdeliveringexcellentcustomercarestandardstoensureourcustomersaregivenavoice;abilitytodefuseacontentioussituationallowingforasuccessfuloutcomeforallpartiesconcerned.
Experienceofworkinginanoffice. Limitedexperienceinasupervisoryrole. ExperienceinHealth&SafetyRegulationsandundertakingriskassessments.