Registered Operations Manager

An exciting opportunity has arisen for an experienced Registered Operations Manager to join an established organisation providing specialist Supported Living services for Adults with Learning Disabilities, Autism and complex needs.

Established in 1995, the organisation employs over 400 staff and operates across Newcastle and North Tyneside. It has maintained an Outstanding CQC rating across its Supported Living services for approaching a decade, demonstrating a long-standing commitment to quality and person-centred support.

The organisation supports adults with Learning Disabilities, Autism, Mental Health needs, behaviours that challenge and associated complex needs. Services are generally smaller settings, supporting between one and three adults, with a range of individualised living arrangements.

Working alongside another Operations Manager, you will share responsibility for the strategic direction, management and operational oversight of the organisation. You will lead and support an established management structure, ensuring services continue to deliver high standards of care while maintaining the organisation's strong reputation for quality.

This is an excellent opportunity for a confident and experienced senior manager who can lead a large organisation, develop management teams and maintain an established culture of outstanding care. Key Responsibilities of a Registered Operations Manager: Sharing responsibility for the strategic direction and operational management of Supported Living services Providing leadership and oversight across a large portfolio of services supporting adults with Learning Disabilities, Autism, Mental Health needs and complex needs Working alongside the other Operations Manager and Directors to maintain high standards of care and organisational performance Leading, supporting and developing Department Managers, Deputy Department Managers and the wider management structure Ensuring services remain safe, effective and compliant with CQC requirements and relevant legislation Maintaining the organisation's established Outstanding CQC performance through strong leadership, quality assurance and continuous improvement Promoting person-centred support, ensuring individuals are enabled to live independently, participate in their communities and lead meaningful lives Overseeing safeguarding and ensuring appropriate action is taken to protect the people supported Managing and developing a strong management team, addressing performance and maintaining effective working relationships Building positive relationships with staff, families, health professionals, social services, local authorities and other external stakeholders Supporting the organisation's continued growth and development, including the mobilisation of new services and development of staff teams Contributing to wider organisational decisions and ensuring the organisation continues to deli...

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