Service Manager

We are recruiting for a Service Manager to join a well-established automotive garage in Alton, Hampshire. This is a distinctive opportunity for an experienced professional to take on a leadership role, overseeing daily operations while driving customer satisfaction within a forward-thinking company.

As Service Manager, you will be responsible for managing the service department, streamlining processes, and motivating the team to achieve excellence.

Benefits

Salary of up to £50,000 plus performance-related incentives Full-time, permanent position with standard hours (8:00 am - 5:30 pm, Monday to Friday) Modern operating environment, utilising the latest customer management software, including Techman CRM 21 days holiday plus bank holidays Supportive management committed to innovation and growth Opportunity to influence operational improvements and departmental procedures

Duties

Managing inbound and outbound customer communications effectively Coordinating and scheduling service bookings in your role as Service Manager Handling customer bookings, payments, and ensuring the completion of mechanical work Assisting in the implementation of new systems to enhance operational efficiency Overseeing daily garage operations, ensuring smooth workflow and high service standards Leading initiatives to streamline office procedures and support business growth

Requirements

Proven experience as an automotive Service Manager, senior service advisor, or equivalent managerial role within the motor trade Strong organisational skills and the ability to manage a busy service department Adaptability to new systems, especially in a modern, technology-driven environment Excellent communication skills with a customer-centric approach Leadership qualities with the capability to motivate and direct a team Demonstrable ability to manage operational activities effectively in the role of Service Manager This role offers the chance to develop your career in a dynamic environment that values innovation and professional growth.

If you are eager to make a significant impact as a Service Manager within a reputable company...

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