Service Manager

Spencer Richardson are proud to be supporting a long‑established, industry‑leading plant hire organisation in their search for an exceptional Service Manager. This is a rare opportunity to step into a high‑impact leadership role within a business known for its innovation, strong values, and commitment to keeping the UK’s infrastructure moving.

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If you’re a confident people leader with plant or construction equipment experience, and you thrive in a fast‑paced, hands‑on environment, this role offers the autonomy, influence, and progression you’ve been looking for.

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Why this role stands out

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You’ll be joining a company where people genuinely come first. Their service department is the heartbeat of the operation, and you’ll play a pivotal role in ensuring the fleet stays safe, compliant, and performing at its best.

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This is your chance to shape a team, drive standards, and make a measurable impact every single day.

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What you’ll be doing

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You’ll lead the service department with ownership, clarity, and confidence, including:

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• Running the service department - overseeing day‑to‑day operations and ensuring everything runs smoothly
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• Managing equipment checks - including Red Pen Checks and compliance inspections
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• Championing workshop safety - embedding safe working practices and high standards
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• Overseeing repairs - ensuring maximum equipment availability
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• Leading and developing the team - coaching, supporting, and driving performance
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• Maintaining statutory training - ensuring all qualifications remain up to date
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• Ensuring compliance across the workshop and yard
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• Processing timesheets accurately and on time
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• Delivering toolbox talks and regular team briefings
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• Monitoring spend - analysing PO reports to identify savings and highlight overspend
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• Supporting recruitment of workshop fitters when required
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• Driving engagement and productivity across the department
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What we're looking for

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• Proven management or supervisory experience
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• Confident leadership skills with the ability to motivate and influence
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• Exceptional organisation and attention to detail
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• Ability to work to tight deadlines in a fast‑paced environment
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• Strong communication skills and a people‑first approach
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• Health & Safety awareness
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• Good Excel skills
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• NVQ Level 3 in Plant Maintenance or equivalent
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• Plant hire, workshop, or construction equipment experience
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