Service Sales Consultant

Overview

In this role you drive growth for Johnson Controls’ service and aftermarket portfolio by managing medium-sized customer accounts. You will sell service agreements, installations, PSAs, and L&M services, aligning offerings with customer needs to boost performance and longevity of systems.

Working across defined territories, you’ll engage executives to tailor proposals and close opportunities, while collaborating with operations and delivery teams to ensure project success. This position combines business development, account management, and technical insight to deliver sustainable revenue and high customer satisfaction. You’ll operate in a collaborative, customer-focused environment with a t

Pay / Benefits

• Competitive salary and commission
• Company car or car allowance
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Assistance Programme

Responsibilities

• Develop and execute territory sales plans to meet or exceed targets
• Identify and close new service sales opportunities within accounts and prospects
• Build relationships with managers, directors, and other stakeholders
• Promote service agreements, PSAs, L&M services, and installations
• Conduct meetings, site visits, and presentations to understand requirements and propose service offerings
• Prepare quotations, proposals, and commercial agreements aligned with business objectives
• Maintain accurate customer records and sales forecasts in CRM
• Collaborate with operations, service delivery, and technical teams for successful project execution
• Monitor market activity, competitor offerings, and customer trends to identify growth opportunities
• Resolve issues and commercial challenges while maintaining long-term relationships

Key requirements

• Proven experience in field sales, service sales, or account management
• Strong record of achieving or exceeding sales targets
• Experience selling service solutions, maintenance contracts, or technical offerings
• Ability to build credibility with managers and directors
• Excellent communication, negotiation, and presentation skills
• Strong commercial awareness and customer-focused approach
• Ability to manage a territory and prioritize opportunities
• Experience using CRM systems and sales forecasting tools
• Full UK driving licence
• customer-focused approach
• excellent communication
• negotiation and presentation skills
• CRM systems
• sales forecasting tools
• service contracts knowledge

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