Solutions & Business Development Manager

Overview

In this role you drive the development of services solutions for strategic opportunities, partnering with Sales and Solution Development Architects to translate customer needs into compelling propositions. You’ll deepen Cisco’s portfolio knowledge and help shape lifecycle and transformational opportunities for enterprise and public sector clients.

The position blends technology, software and services to deliver meaningful business outcomes, while you grow technically and commercially through hands-on experience and mentoring. You will work across teams to build trusted relationships and champion Cisco’s value.

Responsibilities

• Support pre-sales opportunities from inception to close
• Collaborate with Sales and Solution Development Architects to shape lifecycle and transformational opportunities
• Develop solution propositions aligned to customer outcomes
• Contribute to Services RFPs/RFIs and customer presentations
• Adapt to new technologies (e.g., AI) and continuously develop technical and commercial knowledge
• Identify and support new business opportunities by understanding customer challenges and trends
• Advocate the value of Cisco’s technology, software and services
• Build trusted relationships across Cisco teams and own your development and contribution to customer success
• Maintain a curious, proactive mindset focused on learning technologies and customer challenges
• Communicate effectively with both technical and business stakeholders
• Foster cross-functional collaboration to achieve shared outcomes
• Demonstrate ownership and accountability in delivery and outcomes
• Support customer-focused career development in solution development

Key requirements

• 5+ years of experience in technology, consulting, engineering, customer success, professional services or a related field
• Foundational knowledge of enterprise IT infrastructure (Networking, Security, Data Centre, Cloud or AI)
• Excellent presentation and communication skills with the ability to explain complex ideas clearly
• Demonstrable ability to collaborate across teams, build relationships and take ownership of outcomes
• Strong desire to learn and build a career within Cisco
• Strong communication and presentation skills
• Relationship building and stakeholder management
• Cross-functional collaboration
• Foundational knowledge of Networking, Security, Data Centre, Cloud or AI
• Exposure to Cisco technologies or enterprise networking and security solutions
• ITIL Foundation, Service Design experience or relevant industry certifications

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