Technical Author
First Military Recruitment · Bristol, England ·
Job Description RR17 - Technical Author Location: Hybrid/office in Bristol Salary: £40,000 – £45,000 DOE Overview: First Military Recruitment are currently seeking a Technical Author on behalf of one of our clients. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and
Responsibilities
Develop comprehensive documentation that meets our internal standards. Obtain a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience including sales, technical and operations.
Develop and maintain databases of appropriate reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative approaches for improvement. Research, outline, write, and edit new and existing content, working closely with various departments (Sales, Technology and Operations) to understand project requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Skills and
Qualifications
Technical writer proven experience ideally including software development Experience writing documentation and procedural materials for multiple audiences Experience working with technology to improve user experience: design, UI, and help refine content and create visuals and flow diagrams Proven ability to quickly learn and understand complex software Firm understanding of the systems development life cycle.
Benefits
Pension 8% company contribution. Insurance; Income Protection, Life, Medical and Dental (on completion of probationary period). 28 days holiday per annum plus Bank holidays. Travel opportunities; Norway, Singapore.