Technical Delivery Manager - Workday

Reference: BH-69998

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I'm currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday).

This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development. Working closely with HR, Technology and key business stakeholders, you'll play a pivotal role in ensuring Workday remains stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation.

This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment. Key ResponsibilitiesLead the day-to-day operation, support and continuous improvement of the Workday platformManage and develop a team responsible for Workday delivery, support and administrationOversee incident, request and service management activities, ensuring high levels of performance and user satisfactionDrive the delivery of new functionality, enhancements and platform improvementsProvide expert guidance on Workday best practice, configuration, security and governanceMonitor tenant health and proactively identify opportunities for optimisationPartner with HR and Technology stakeholders to understand requirements and deliver effective solutionsManage Workday releases, testing activities and change deploymentsCollaborate with third-party suppliers and internal teams to ensure successful delivery outcomesChampion continuous improvement across processes, systems and service deliveryExperience RequiredStrong experience working with Workday in a lead, manager or platform ownership capacityGood understanding of Workday HCM and related modulesExperience managing Workday security, access controls and governancePrevious team leadership or people management experienceStrong service management and operational support experienceExperience delivering system enhancements, upgrades and development roadmapsKnowledge of Agile, Scrum or similar delivery methodologiesExcellent communication and stakeholder management skillsStrong problem-solving and decision-making abilitiesA proactive approach to platform health, optimisation and continuous improvementApply Now!

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