Techops Engineer

Job Title: TechOps Engineer Location: Leeds UK (Hybrid 2-3 times a week Onsite) Employment type: contract (Inside Ir35) Job Description: Experience Experience in IT operations, infrastructure or TechOps roles, with ability to lead teams.

Experience operating as a 3rd-line (SME) Support Engineer across complex platforms, working both independently and collaboratively. Proven track record supporting business-critical, 24x7 production systems in Financial Services.

Experience leading major incident resolution and post-incident reviews. Proven experience working with third-party service integrators and fully managed IT service providers in a multi-vendor environment, building effective and trusted relationships and managing them against SLAs.

Demonstrable experience driving process improvement and automation through Scripting, tooling and modern ways of working. Experience working within ITIL and Agile frameworks in regulated environments. Experience delivering on client-facing engagements, with a record of joining new projects and becoming productive within weeks.

Working in a high-performing IT Engineering or Operations team in an equivalent or larger organization. SKILLS

Essential

Strong technical capability across the Microsoft technology stack, including Active Directory, Exchange, Office 365 and Azure, with experience of cloud migrations from on-premise environments.

Essential

ITIL 4 Foundation (or demonstrable equivalent practice).

Essential

At least one cloud associate-level certification, eg AZ-104 (Azure Administrator) or AWS SysOps Administrator - Associate, or demonstrable equivalent experience.

Desirable

AZ-400 (DevOps Engineer Expert), AZ-500 (Security Engineer), MS-102 (Microsoft 365 Administrator), Certified Kubernetes Administrator (CKA), HashiCorp Terraform Associate, Dynatrace or Splunk certification.

Essential

Financial Services experience (Banking, Insurance, Payments, Lending, Wealth or Debt Purchasing) in a regulated production environment.

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