Trainee Service Technician

Trainee Service Technician Leicester About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients' outcomes.

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry.

This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success. We are looking for a dedicated Trainee Service Technician to join us and work in hospitals around the Leicestershire and Rutland area.

The Benefits Competitive basic salary of up to £25,000, with estimated potential earnings of approx. £27,000+ with on-call payments Additional payments for on-call duties Contributory pension scheme 33 days' annual leave entitlement Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme Salary Sacrifice Schemes, including Cycle to Work Full induction with great training and support Receive a treat on your birthday Death in Service benefit provided Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role As a Trainee Service Technician, you will ensure an effective and timely product delivery and maintenance service to customers within the hospital.

After training, this will include setting up products for patients within agreed delivery times, repair and proactive maintenance of products, and provision of support to customers in various clinical environments in regard to the product.

This role follows our Career Pathway, with clearly defined training, skills, and knowledge to enable you to progress your career with Medstrom. Main responsibilities of

the role

Repair and maintenance of products in a hospital environment (on wards and in onsite bed stores) Carry out Planned Preventative Maintenance on all products Ensure clean, ready-to-use products are taken to the correct hospital locations Collect products after use and return to the agreed collection areas Complete job records on a handheld PDA device Install products into designated locations Provide product demonstrations and basic user training to hospital staf...

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