Trainee Service Technician

Trainee Service Technician Norwich, Norfolk Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

We are looking for a dedicated Trainee Service Technician to join us, working Sunday to Thursday at our Norwich service centre, and help provide high-quality products to customers across Norfolk. The Benefits Starting salary of £25,000 (with an OTE of approx. £27,000+ (with on-call payments) Additional on-call payments Contributory pension scheme 33 days' annual leave entitlement Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme Salary sacrifice schemes including Cycle to Work Full induction with great training and support from dedicated team members Death in Service benefit provided Birthday treat Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers.

After training, this will include the delivery and set-up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments.

This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom. Main responsibilities of

the role

Deliver clean, ready-to-use products to customers' sites Collect products after use and return to the service centre location Disinfect, function check, repair, and electrical safety test products - full training will be given Complete records of testing, delivery and collection within our computerised system Maintain available product stock and spare parts inventory Complete product modifications when required Provide product demonstrations and basic training to staff Maintain a clean and tidy work environment The role requires 37.5 hours per week, Sunday to Thursday.

Once trained, you will also be required to participate in an out-of-hours on-call rota to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked. About You To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following

skills

Mechanical or electrical background desirable, but not essential as full training will be provided Experience working within a healthcare setting is desirable Full, valid UK driving li...

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