Workplace Facilities Manager

Workplace Facilities Manager

Location: Central London

• Excellent salary and progression opportunities
• Benefits and discount package
• Monday to Friday

About the role

We are seeking an experienced Workplace Facilities Manager to lead cleaning and hard facilities management (FM) within a prestigious, high-profile workplace in Central London.

You will be responsible for maintaining high cleaning standards, building services and a safe, compliant and well-maintained working environment. This is a hands-on, operational role requiring strong leadership, technical knowledge and a proactive approach to service delivery.

You will manage on-site teams, contractors and specialist service partners, ensuring facilities services meet the needs of the workplace and its occupants.

Experience in a high-profile corporate workplace environment is essential.

Key responsibilities

• Cleaning services: Oversee daily cleaning operations, quality inspections, hygiene standards, staffing and service performance.
• Hard FM and maintenance: Manage planned preventative maintenance, reactive repairs, engineering services and building assets.
• Health, safety and compliance: Ensure statutory inspections, maintenance records, risk assessments and safe working practices are maintained.
• Contractor management: Monitor service partners against agreed standards, service levels, budgets and performance targets.
• Team leadership: Lead, motivate and develop on-site teams, promoting accountability and high service standards.
• Workplace operations: Resolve issues promptly, minimise disruption and maintain a safe, clean and efficient environment.
• Performance and improvement: Monitor audits, maintenance data, customer feedback and costs to identify improvements and deliver value for money.
• Stakeholder management: Maintain effective relationships with the client, building occupants, contractors and suppliers.

About you

You will have:

• Proven experience managing both cleaning services and hard FM within a prestigious workplace environment.
• Strong knowledge of cleaning operations, quality standards and service delivery.
• Experience managing planned and reactive maintenance, engineering contractors and building systems.
• A sound understanding of health and safety, statutory compliance and operational risk.
• Experience leading teams, managing contractors and monitoring service performance.
• Strong organisational, communication and problem-solving skills.
• The ability to work independently, prioritise competing demands and make confident decisions.
• Commercial awareness, including experience managing operational budgets and costs.

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