2nd Line Support Technician

EW Recruitment Limited Careers · Norwich, England ·

Full-time
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Job title: 2nd Line Support Technician Salary: up to £36k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.

They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities

Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications.

Attributes: Team player Keen to learn Confident communicating over the phone ...

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