Contracts Administrator

Contracts Administrator Location: Hemel Hempstead Salary: £13.33 per hour (£26,436.80 per annum) Hours: Monday to Friday, 8.00am - 4.30pm Contract: Temporary to Permanent - 12 weeks temporary with the opportunity to secure a permanent contract.

This role is fully office based in Henel Hempstead. The Opportunity Our client, a dynamic and fast-paced organisation, is looking for an organised and customer-focused Contracts Administrator to join their team in Hemel Hempstead.

This is an excellent opportunity for an experienced administrator who enjoys working in a busy environment, has great attention to detail and takes pride in delivering outstanding customer service. You will play an important role in supporting the Project Management Team, ensuring contracts are managed efficiently, appointments are coordinated effectively and customer requirements are met to a high standard.

If you are proactive, methodical and confident managing multiple priorities, we would love to hear from you! Key Responsibilities Provide comprehensive administrative support to the Project Management Team. Deliver excellent customer service to both internal and external customers.

Support the management of client accounts, customer requirements and contracts. Monitor and maintain individual property requirements. Coordinate and schedule surveyor appointments, ensuring surveys are returned and queries resolved.

Assist with arranging installation appointments and managing schedules. Ensure all relevant paperwork is received, checked and accurately recorded. Raise purchase orders where required. Coordinate property recalls and allocate engineers as necessary.

Maintain business trackers and provide regular progress updates. Assist with monitoring and reporting on KPIs. Liaise with clients and customers to ensure their requirements are understood and met. Identify opportunities to improve processes and customer satisfaction.

Provide additional operational support as required to meet changing business needs. Skills and Experience The successful candidate will ideally have: Previous experience in an administrative or coordination-based role. Excellent IT skills, including Microsoft Office and the ability to learn in-house systems.

Strong written and verbal communication skills. Good numeracy and excellent attention to detail. The ability to manage a varied workload and prioritise effectively. A proactive and self-motivated approach, with the ability to use initiative.

Strong organisational and problem-solving skills. The confidence to build and maintain effective working relationships with colleagues, clients and external contacts. A willingness to learn new skills and adapt to changing business requirements.

What's on Offer? £13.33 per hour (£26,436.80 annual equivalent). Monday to Friday working hours - no weekends! 12-week temporary assignment with a view to beco...

Report this job