Fire Control Centre Officer

A fantastic opportunity has arisen for a dynamic and enthusiastic Fire Control Centre Officer to become part of a team keeping a newly built, high-quality retail and residential development, located in Canary Wharf, safe and secure creating a lasting impression to all in line with customer expectations.

You will need to be very much a team player as well as making sure everyone feels valued and able to thrive in line with site vision to create a truly vibrant destination and inclusive community. Information: Position: Fire control Officer Location: Canary Wharf Pay Rate: £15.33 per hour (with annual increase) Hours: 42 hours per week Shifts: 4 on 4 off Days & nights Job

Requirements

SIA DS Licence required SIA CCTV Licence would be a bonus Strong IT ability – including Excel, Word, Outlook Excellent written communication and interpersonal skills Good knowledge of local area Excellent levels of customer service at all times Demonstrated ability to think and act quickly in emergencies or under pressure To have a smart appearance befitting the company Good organisational skills, flexibility, and reliability First Aid trained is a bonus Be fully aware of current CCTV policies and data protection requirements Job Duties &

Responsibilities

The officer at all times, carry out their duties and responsibilities to comply with policies/procedures. To respond to all incidents, taking ownership of the situation through to its natural conclusion to both customer and management satisfaction.

Nature good relationships with all stakeholders Effective communication with the Control Room Manager and Duty security manager and escalate any issues as required or necessary. Carry out varying administrative tasks as directed by the management team.

Action access control requests from the Intercom at varying entry points on the estate. Maintain the daily occurrence log (DOB) to ensure all incidents and occurrences are up to date. Be conversant with all life safety systems and assist in responding to all emergencies promptly.

To ensure the site is the best residential scheme in Canary Wharf, ensuring all colleagues are ambassadors of the vision of the site and CIS Security. Direct any telephone enquiries or messages to the relevant person or department.

Answer enquires received on the intercom and action access requests from various ...

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