Security Team Leader
CIS Security · Belfast, Northern Ireland ·
The Team Leader will be responsible to provide support to the management of the day-to-day operational requirements of the Security Hub in line with customer and contractual expectations by supervising site security teams and ensuring everyone complies with standard operating procedures.
The role also supports Security Operations Management with their areas of responsibility. Information: Position: Security Team Leader Location: Belfast Pay Rate: £15.67 per hour Hours: Average 42 hours per week Shifts: Days & Nights – 4 on 4 off Job
Requirements
A valid SIA Licence is required. Previous experience as a Security Team Leader or Security Supervisor is essential. Experience of managing team performance, conducting performance-related discussions and supporting formal disciplinary procedures when required.
Excellent written and verbal communication skills. Excellent customer service skills, with the ability to maintain high standards at all times. Reliable, responsible and punctual. Professional and smart appearance appropriate to the role and company standards.
A flexible approach to daily duties, including supporting additional events held on site when required. Good computer literacy, including experience with Microsoft Word, Outlook and Excel, along with an understanding of access control and CCTV systems.
Ability to remain calm under pressure and deal with challenging or confrontational situations in a professional and composed manner. A good understanding of incident handling and reporting procedures. Ability to work effectively both independently and as part of a team. Job
Responsibilities
Lead, supervise and support the security team, ensuring all officers carry out their duties in accordance with site policies, procedures and expected standards. Manage the day-to-day performance and conduct of the security team, including conducting performance-related discussions and supporting investigations, capability and formal disciplinary procedures when required.
Maintain high standards of punctuality, attendance, uniform, appearance and professionalism across the team. Provide clear and effective communication to the security team through shift briefings, handovers and regular operational updates.
Ensure all officers are aware of changes to procedures, site requirements, events and other information relevant to their duties. Promote and maintain excellent customer service, building effective working relatio...
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