Knowledge Solutions Specialist

Ashurst · Glasgow, Scotland ·

Full-time
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Job TitleKnowledge Solutions SpecialistLocationGlasgowDescriptionAt Ashurst Perkins Coie, we're helping shape the future economy. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Witha global team of more than 3,500 legal professionals across 52offices, we partner with leading organisations to solve complexchallenges across a diverse range of industries, with a distinctstrength in technology, energy & infrastructure, and financialservices.

Our people work on market-leading matters that driveinnovation, growth, and transformation around the world. For AshurstPerkins Coie, innovation is our tradition. What makes Ashurst Perkins Coie a great place to work? Flexible work optionsHealth and wellbeing benefits, gym membership, and discountedcorporate health plansCareer advancement - client secondment opportunities, globalopportunities, and award-winning Learning & Development programsThe Opportunity: Our expanding Knowledge &Expertise function empowers our legal teams with insights, skillsand tools to deliver exceptional client services across the globeand we have a great opportunity for a Knowledge Solutions Specialistto join our team in Glasgow.

In this role you will support thedelivery and continuous improvement of our global knowledge servicesand solutions whilst working across regions, practices and teams toconnect lawyers to trusted, curated and AI-ready knowledge,delivering insights to our lawyers where the work happens.

This role will combine hands ondelivery with user support, content and information architectureexpertise, process improvement, engagement and awareness includinginduction and training initiative and project coordination support.A full job description including abreakdown of responsibilities can be found attached to the role onour careers page We are interested in hearing from people who have: Previous experience working inknowledge management, content management, legal operations, legaltechnology or professional support ideally in a law firm, in houselegal team or professional services environmentWorking knowledge of informationarchitecture, taxonomy, metadata, search and content lifecycle principlesExperience administering orsupporting knowledge, document or content management systems suchas SharePoint Online, Microsoft 365, iManage or similar platformsA user-centred and service-orientedapproach with ability to translate user needs into practical improvementsStrong verbal and writtencommunication skills with ability to produce accessible guidanceand explain systems and processes to different audiences#LI-HYBRID #LI-GD1

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