Manager, Operations Designer, Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Overview

In this role within Deloitte’s Banking Operations & Domain Solutions, you drive delivery across client engagements in the retail and commercial banking space. You will own deliverables, lead small work streams, and build long-term client relationships as a trusted advisor. You’ll collaborate with industry experts and contribute to growth of the Banking Operations & Domain Solutions team, enabling transformative programs from strategy to implementation. This position offers exposure to digital banking innovations and cross-functional learning.

Pay / Benefits

• hybrid working policy
• development opportunities
• focus on wellbeing
• inclusive culture
• flexible working arrangements
• opportunity to work with industry experts

Responsibilities

• Deliver client engagements and ensure objectives are met across delivery lifecycles
• Own clear deliverables and lead small work streams while developing client relationships
• Contribute to team growth and mentor junior colleagues
• Participate in firm initiatives to foster a diverse and inclusive culture
• Support business development to expand client impact in the Retail & Commercial Banking sector

Key requirements

• Delivery experience in a consulting firm at a retail or commercial bank, building society or similar institution
• Internal consulting or change management experience in similar institutions
• Strong knowledge of the UK banking industry and market trends including disruptive technologies
• Experience delivering transformations (target operating model design, automation, migrations, re-platforming, integration/separation, process re-engineering, cost reduction)
• Excellent project/program management capabilities with detailed planning and meeting deadlines
• Proficient in Microsoft Office (PowerPoint, Excel)
• Strong communication and stakeholder management skills
• Ability to work in diverse teams and demonstrate enthusiasm for market-leading solutions
• Excellent communication
• Interpersonal skills
• Collaboration
• Generative AI
• Automation
• Intelligent Process Optimisation

Report this job