Sales Administrator

Job Title: Sales Administrator Location: Exeter (Office Based) Salary: £26,000 PA Hours: Full Time, Monday to Friday Are you an organised and proactive administrator who thrives in a fast-paced environment? Do you enjoy delivering excellent customer service while keeping processes running smoothly behind the scenes?

If so, this could be the perfect opportunity for you. We're recruiting on behalf of a successful and growing business looking to add a Sales Administrator to their busy team. This is a fantastic opportunity for someone who enjoys customer interaction, administration, order processing, and working closely with colleagues across multiple departments.

You'll be joining a supportive and friendly team where attention to detail, excellent communication, and a positive attitude are highly valued. The Role As a Sales Administrator, you'll play a key role in supporting customers, processing orders, and ensuring the smooth running of daily sales administration activities.

You'll work closely with internal teams, manage customer enquiries, and help maintain efficient processes from order placement through to completion. This role would suit someone with previous administration, customer service, sales support, or order processing experience who enjoys working in a fast-paced office environment.

Key Responsibilities Providing first-class customer service via telephone and email Processing customer orders and credits accurately and efficiently Managing customer enquiries and resolving issues in a professional manner Supporting the wider sales team with accurate information and updates Liaising with internal departments and external partners to ensure smooth order fulfilment Maintaining customer accounts and updating information on internal systems Producing invoices, reports, and administrative documentation Monitoring order progress and providing updates where required Supporting team projects, communications, and administrative activities Ensuring records, filing, and data management remain accurate and up to dateAbout You We're looking for a motivated and detail-focused individual who enjoys working as part of a team while taking ownership of their own workload.

You'll ideally have

Previous administration, sales support, or customer service experience Excellent communication skills, both written and verbal A confident and professional telephone manner Strong attention to detail and accuracy Good working knowledge of Microsoft Office, including Excel and Outlook The ability to prioritise tasks and manage multiple responsibilities A proactive and positive approach to problem-solving Strong organisational and time management skills The ability to work effectively under pressure in a fast-paced environment A team-focused attitude with a willingness to support colleagues when requiredWhat's In It For You? £26,000 annual ...

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