Service Administrator

Job Title: Service Administrator Location: Nottingham University Hospitals NHS Trust Hours: 37.5 hours Monday to Friday 8am to 4pm Trust Location: 2nd Floor Office, Ropewalk House, 113 The Ropewalk, Nottingham, NG1 5DU Work Type: Temporary 92322 What you’ll be responsible for: Answer telephone calls and respond to patient queries.

Book, amend and cancel patient appointments. Process patient information on the screening management system. Manage incoming and outgoing correspondence. Monitor and action worklists, emails and administrative tasks. You’ll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You’ll have the following skills/experience:

Skills

Previous administration experience. Good telephone and customer service skills. Accurate data entry and attention to detail. Experience using Microsoft Office (Outlook, Excel and Word). Ability to prioritise workload and work independently.

Excellent communication and organisational skills. This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic

benefits

Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days- call us anytime Multi locational- work across neighbouring Trusts Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities- Keep up with the essentials and more Build holiday allowance for every shift you work- your work life balance is important to us Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment...

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