Assistant Manager Reservations
Hosco.com · Anacapri, Campania ·
WeareonthelookoutforapassionateandprofessionalAssistantManagerReservationstojoinJumeirahCapriPalaceforthesummerseason2027. Themaindutiesandresponsibilitiesare: Ensurethedeliveryofinternalandexternalservice,quality,andcommercialperformancealignedwithReservationsKPIobjectives.
CollaboratewithSales,Revenue,andHotelOperationsteamstomaximizerevenueopportunitiesandminimizeoperationalinefficiencies. Superviseandensurecompletionofdaily,weekly,andmonthlytasksrelatedtoservations,audits,revenue,compliance,finance,visas,andgroupbookings.
Identifyandescalaterisksrelatedtorevenue,finance,andguestexperiencetoseniormanagementforproactiveresolution. Monitorandresolveguestcomplaintspromptlybycoordinatingwithrelevantdepartmentstoensureasatisfactoryresolution Keepthedepartmentupdatedwithpropertyinformation,serviceofferings,newrates,andsellingstrategiestoenhanceoperationalefficiency.
Motivatethereservationsteamtoachievehighservicelevelsandoperationalexcellence,fosteringacultureofcontinuousimprovement. Conducttrainingfornewcolleaguesandoverseethecompletionofallbusinesstrainingrequirements,ensuringpersonaldevelopmentplansareinplaceforallteammembers.
Regularlyassessteamperformance,providecoachingandfeedback,conductperformancereviews,andensureadherencetoKPIsandstandards.
Dati di mercato di EasyWorkClub, non forniti dal datore di lavoro
Stesso ruolo entro 50 km
- Assistant Manager Reservations · Napoli · 34 km
- Assistant Night Manager| Caruso a Belmond Hotel · Ravello · 35 km
Lavoro da remoto o da casa nel 6% di 88 annunci per Assistente di gestione che pubblichiamo a livello nazionale