Regional Customer Care & Operations Leader

Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global CoE and the Lombardia market, managing instrument order fulfillment and escalations while aligning with global standards and local needs. You will partner across commercial, service, supply chain, and customer care functions to drive satisfaction and continuous improvement.

The role requires a Bachelor's degree or equivalent in customer-facing roles, ability to manage complex situations, and strong collaboration

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