Regional Customer Care & Operations Leader

Leica Biosystems · 1 giorno fa

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Leica Biosystems, Casalpusterlengo, Italy, seeks a Customer Care Operations Lead to align the Global Customer Care Centre of Excellence with local market needs, owning order fulfillment, resolving escalated requests, and ensuring service standards.

You will partner across Commercial, Service, Supply Chain, and Customer Care to drive customer satisfaction, operational excellence, and continuous improvement while balancing global processes with local requirements. Travel around 5% may be required.

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