Regional Customer Care & Operations Leader

Leica Biosystems · Como, Lombardia · 1 giorno fa

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Leica Biosystems is seeking a Customer Care Operations Lead in Italy to bridge the Global Customer Care Centre of Excellence and the local market, owning instrument order fulfillment, resolving escalations, and upholding global standards while adapting to local needs.

You will collaborate with Sales, Service, Contracts, Tenders, Supply Chain, Logistics and Finance to drive customer satisfaction, operational excellence, and continuous improvement, with travel about 5% for workshops and field

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