Regional Customer Ops & Escalation Lead
Leica Biosystems ·
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Leica Biosystems, a Danaher operating company, seeks a Customer Care Operations Lead to connect the Global CoE with the Italian market. You will own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global and local standards.
You will collaborate across commercial, service, supply chain, and customer care to drive satisfaction and continuous improvement. Travel up to ~5% for workshops, supporting regional readiness and training while balancing global
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