Regional Customer Care & Ops Lead
Leica Biosystems · Bergamo, Lombardia ·
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Leica Biosystems seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with local market needs. You will oversee instrument order fulfillment, resolve escalations, and ensure interactions meet global standards while staying aligned with local requirements.
You will collaborate across commercial, service, supply chain, and finance functions to drive customer satisfaction, operational excellence, and continuous improvement, shaping end-to-end service
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