Sales Support Executive
Richemont ·
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. HOW WILL YOU MAKE AN IMPACT?Peter Millar UK is seeking a motivated and detail-oriented in-house Sales Executive.
You will be responsible for supporting our wholesale business, managing some in house accounts and providing excellent customer service and experience to our partners. This role is ideal if you are looking to transition into account management, and are passionate about fashion and golf, as well as eager to develop your commercial skills within a leading luxury and performance brand.
This role is crucial for ensuring accurate order processing, professional account support, and the consistent upholding of our brand standards and values at every touch point. Over time, this position will offer the opportunity to develop into managing various house accounts.
Key Responsibilities
Manage and/or support house accountsSupport with the management of in-house corporate enquiriesSupport the leadership team with day-to-day sales appointments and order administrationProcess sales orders in an accurate and timely manor Track orders, deliveries, returns and escalate any issues where needed Assist with seasonal sales campaigns and showroom appointmentsSupport with buying group administrationProduct and Brand Support: Build a strong knowledge of Peter Millar and G/Fore collections across both golf and lifestyleSupport with seasonal set up of showrooms and sales assets Help manage the showroom and samples for key sales meetings Support at trade shows, buying days and sales events when requiredCross Functional and Team Support: Work closely with customer service, logistics, planning and finance when requiredHelp resolve customer queries in a professional and brand appropriate manner HOW WILL YOU EXPERIENCE SUCCESS WITH US?Experience in a sales support or customer service role in Retail is essential Experience speaking with clientsExperience using Microsoft office and sales order processing systemsGood presentation skills (PowerPoint and Product presentations where needed)Have an interest in golf and fashion Have an interest in SalesProactive, curious and dependable Confident, clear communicator Strong organisational skills /attention to detail (able to manage multiple tasks at once) Team player with a professional attitude You must hold a valid UK Driving Licence and have your own car, as this is a field based role.
WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarityWe foster empathy, curiosity, courage, humility, and integrityWe care for the world we live inYOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent TeamInterview with the Hiring Manager – EU Sales Director for Peter MillarInterview with the Head of HR for Richemont#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time