Security Team Leader

The Team Leader will be responsible to provide support to the management of the day-to-day operational requirements of the Security Hub in line with customer and contractual expectations by supervising site security teams and ensuring everyone complies with standard operating procedures.

The role also supports Security Operations Management with their areas of responsibility. Information: Position: Security Team Leader Location: Belfast Pay Rate: £15.67 per hour Hours: Average 42 hours per week Shifts: Days & Nights – 4 on 4 off Job

Requirements

A valid SIA Licence is required. Previous experience as a Security Team Leader or Security Supervisor is essential. Experience of managing team performance, conducting performance-related discussions and supporting formal disciplinary procedures when required.

Excellent written and verbal communication skills. Excellent customer service skills, with the ability to maintain high standards at all times. Reliable, responsible and punctual. Professional and smart appearance appropriate to the role and company standards.

A flexible approach to daily duties, including supporting additional events held on site when required. Good computer literacy, including experience with Microsoft Word, Outlook and Excel, along with an understanding of access control and CCTV systems.

Ability to remain calm under pressure and deal with challenging or confrontational situations in a professional and composed manner. A good understanding of incident handling and reporting procedures. Ability to work effectively both independently and as part of a team. Job

Responsibilities

Lead, supervise and support the security team, ensuring all officers carry out their duties in accordance with site policies, procedures and expected standards. Manage the day-to-day performance and conduct of the security team, including conducting performance-related discussions and supporting investigations, capability and formal disciplinary procedures when required.

Maintain high standards of punctuality, attendance, uniform, appearance and professionalism across the team. Provide clear and effective communication to the security team through shift briefings, handovers and regular operational updates.

Ensure all officers are aware of changes to procedures, site requirements, events and other information relevant to their duties. Promote and maintain excellent customer service, building effective working relationships with the customer, colleagues and other stakeholders.

Manage the effective deployment of security personnel, including the planning, coordination and allocation of duties. Ensure security incidents and emergencies are dealt with calmly and professionally, with appropriate action taken in accordance with site procedures.

Ensure all incidents are accurately recorded, reported and escalated to Security Management where required. Supervise the operation of CCTV, access control, fire and security systems, ensuring officers are appropriately trained and competent in their use.

Ensure security documentation, reports and records are completed accurately, professionally and within the required timescales. Provide appropriate coaching, training and development to security personnel and ensure relevant training is recorded.

Carry out proactive site patrols and security checks, identifying and reporting any security, safety or operational concerns. Maintain an understanding of the site requirements and ensure the security service continues to meet the required operational and customer standards.

Monitor the condition and availability of security equipment and ensure accurate records are maintained. Work closely with the Control Room, Security Operations Management Team and wider security team to maintain an effective and consistent security operation.

Remain flexible in supporting changing operational requirements, including additional duties and events when required. Lead by example and maintain the highest standards of professionalism, reliability, responsibility and customer service at all times.

Work effectively both independently and as part of the wider security team. Undertake any other reasonable duties appropriate to the Security Team Leader role as directed by Security Management.

Benefits

Health care plan (HSF) Perk Box (HSF) – discounts & offers from cinema tickets to days out Cycle to work scheme Tailored Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards And much more A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.

CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service.

CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.

CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion. Your safety matters: CIS Security will never request any fee, payment, or financial contribution from candidates at any stage of the recruitment process.

Any communication requesting payment in connection with an application, interview, or employment offer should be treated as fraudulent.

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